Shipping & Returns
We offer free shipping Canada wide to purchases over $250 and $15 flate rate for purchases under $250. Packages shipped to an address in Canada will be sent via Canada Post and will include a tracking number.
We offer free shipping with purchases $250 CAD and over and $20 flat rate for purchases under $250. Packages shipped to an address in the United Sates will be sent via Purolator from Canada and transferred to UPS once in the United States. Tracking number will be provided.
We are currently working on providing worldwide shipping for international customers. If you are interested in purchasing and are outside of Canada or the United States, please send us a direct message.
Given that each playmat is custom made to order, we do not accept returns or offer refunds once production has begun. We will gladly issue a full refund for any order that is cancelled within 24 hours.