Frequently Asked Questions

What is a standard playmat?
A standard mat is a reversible playmat with one 100% cotton pattern design and one 100% white cotton fabric.
What is a premium playmat?
A premium playmat is a reversible playmat with two 100% cotton pattern designs.
Do you offer custom orders?
Yes, all of our premium playmats allow you to customize with any two patterns of your choice to make your own unique 2-sided playmat!
How do I wash my playmat?
Cold wash on gentle cycle/hand wash only. Do not dry clean. Do not tumble dry.
How much does shipping cost?
We offer free shipping Canada wide for purchases $250 and over and standard shipping for a flat rate of $15 for purchases under $250 to anywhere in Canada.
We offer 20$ to anywhere in the United States. All shipments include a tracking number. For more information please see our shipping and returns page.   
Will I be provided with a tracking number for my order?
Yes, once your item is shipped we will e-mail you with your tracking number. 
I want to a personalized item to a friend but they dont want to reveal the name until birth, what do I do?